Success Stories
Contact details for these, and a large number of other clients who have agreed to provide references,
are available on request.
Dave Mepstead of Mepstead partners, Surveyors: "In early 2004, one of my engineers accidentally deleted some surveying records of a tract of land which had subsequently been infilled. Thus the records (dating back up to 15 years) were lost, were not duplicated elsewhere, and could not be repeated. Fortunately I had recently taken the AutoBak service on a trial basis, only a few weeks before. By contacting The Data Vault, I was able to restore these records within 5 minutes. The Data Vault certainly saved our bacon that day, I don't know what we could have done if we had lost all those records. The great thing is I know I can rely on them to take care of my back-ups, I no longer worry about that. I just get on with doing what I do best - run my business".
Dean Parker, of SPP Picture Framing: "I had a disk crash in late 2002, and lost all my data. That persuaded me to take The Data Vault service and boy was I glad I did. About six months later I managed to over-write a load of stuff on my hard drive and we lost a huge amount of data. However, this time we just contacted Liam at The Data Vault and we were back up and running in no time. There have been other support issues too since then, and I have to say that the service we have had from The Data Vault is second to none. I personally wouldn't try to run without them".
David Walsh of Triple T Insurance Services P/L: "We have been using The DataVault sevice for approximately four years now and found the service provided and response times exemplary. The peace of mind that comes from knowing that we no longer have to rely on one of our staff members to remember to run the back-up is priceless. On the rare occasion that the back-up does fail, The Data Vault contact us the very next day to analyse the cause. Generally, the problem is with our own server and Data Vault techs will talk us through the solution. On one occasion we accidentally deleted part of our database. Liam had a copy of the back-up to us that same morning and the deleted database was restored with minimal interruption to our business. My confidence in the Data Vault system is so strong that I regularly recommend it to our clients".
What We Don't Do
